We are taking on new clients! Enquire today
We are taking on new clients! Enquire today
Please reach us at henryzhu78@gmail.com if you cannot find an answer to your question.
Yes, we come to you with in a mobile grooming van. We are not a 'we come inside your house' type of mobile grooming where it might leave a mess in your house or backyard. We have a fully fitted, purposely built mobile dog grooming van (note, is a van, not a car + trailer that many other mobile groomers have). Many people don't understand that dog grooming trailers present significant challenges to mobile grooming. They often block foot paths and have difficult time getting in and out of places. Potentially leading to cancellations of your grooming.
Prices vary from service to breeds so there is no one stop answer. It is best to check our online booking page where prices are shown there. Our prices are set so that it is slightly higher than stationary groomers, due to additional time needed to travel and complexity involved with a mobile service. Arguably, price is least relevant as there is not enough mobile dog groomers due to difficulty of running such practice. By charging accordingly, we can focus on high quality, on-going grooming that leads to lower stress for you and your pet. My goal is that you don't have to find another groomer for your beloved dog, and paying a fair price is key to sustain this relationship.
No mobile groomer will provide same-day service. We don't sit in our van, having gaps in our schedule waiting for you to call us and get your dog groomed today. Most mobile groomers are booked month in advance. You'll be lucky to get anyone within a week. We expect all customers that wish to return to have a time written down before we leave, or put themselves on a recurring schedule. If you prefer to call whenever you feel ready, a salon might be a better fit for you as you're likely not going to get on our schedule.
I groom cats because too many people are asking me to if i can groom their cats after i groom their dogs, but keep in mind, i'm not a professional cat groomer so no cats with difficult behaviour. If you want cat grooming, give me a call.
We groom difficult dogs all the time. There's no difficult dog i can't groom except large aggressive dogs because i can't risk injury.
We DON'T charge a fee for cancellation as we understand that things happen, but please let us know in advance as much as possible! Also, please do not book in with intention of cancelling the service if something better comes up. It's not the right thing to do.